Dubai · United Arab Emirates

Infrastructure that has to stay up.

I hold end-to-end ownership of the network, data centre, server and enterprise application estate for a regional trading group operating across the UAE, Qatar and Bahrain. I set the architecture standards, run the OEM and vendor relationships, lead the migration and rollout programmes, and carry final escalation on every P1. Before this: carrier networking at BSNL, RF and machine-learning research at IIT Patna, and enterprise security integration. Nothing reaches a live network until it has been proven in a production-grade lab.

0Users supported
0Branches
0Warehouses
0Countries
01

Focus

Data Centre Operations Capacity Planning Enterprise LAN/WAN Architecture Routing & Switching OSPF · BGP · MPLS L3VPN SD-WAN Network Security & Zero Trust Hybrid Cloud — AWS · Azure Infrastructure as Code Containerisation Virtualisation Backup, DR & Continuity ITIL Service Management Monitoring & Observability ERP Infrastructure Multi-Vendor & OEM Management Audit & Compliance
02

Experience

Sep 2025 —
Present

IT Infrastructure & Network Engineer

Haji Commercial Co LLC — Dubai, UAE
Regional trading group · UAE · Qatar · Bahrain · 400+ users
  • Own the full estate — network, server, data centre and enterprise application infrastructure across every regional site, with final escalation authority on business-critical systems.
  • Architect and operate multi-vendor Cisco and Huawei switching: VLAN design, 802.1Q trunking, EtherChannel, STP/RSTP, inter-VLAN routing and Layer 2/3 services underpinning the multi-site WAN.
  • Run the Fortinet FortiGate and Sophos XGS firewall estate — policy design, NAT, IPsec site-to-site VPN, SSL VPN and ZTNA protecting inter-branch and remote access across three countries.
  • Operate server room and data centre infrastructure end to end: rack-and-stack, structured cabling, power distribution, UPS, cooling and environmental controls, plus physical capacity planning for branch expansion.
  • Administer Windows Server and Linux estates — Active Directory, DNS, DHCP, Group Policy, file and storage services — virtualised across VMware, Hyper-V and Proxmox VE.
  • Own backup, disaster recovery and business continuity on Veeam, including restore verification testing and DR runbook maintenance.
  • Automate provisioning and configuration management with Ansible and Terraform, replacing manual builds with repeatable, version-controlled deployments.
  • Deploy and operate containerised workloads on Docker and Kubernetes for internal service hosting.
  • Lead ITIL-aligned service delivery across ServiceNow and ManageEngine — incident, problem and change management, SLA governance, CMDB accuracy and knowledge-base ownership.
  • Own infrastructure for SAP S/4HANA and SAP Business One — server and HANA availability, performance tuning, integration support and direct escalation to SAP partners.
  • Deliver the Power BI to SAP HANA reporting pipeline used by leadership for sales, inventory, finance and ageing analysis.
  • Administer the Microsoft 365 tenant — identity and access, conditional access, licensing, endpoint connectivity and enterprise mail flow.
  • Manage enterprise Wi-Fi, VoIP/PBX, CCTV and ELV across all sites, including design input on new branch fitouts.
  • Drive multi-vendor and OEM relationships across ISPs, Cisco, Huawei, Fortinet, Sophos, Microsoft and SAP — procurement, licensing renewals, upgrade programmes, migrations and P1 escalations.
  • Maintain the documentation baseline: topology diagrams, asset inventory, configuration standards, DR runbooks and audit-ready operational records.
May 2024 —
Jun 2025

Network & Systems Engineer

Firepro Star Safety & Security L.L.C — Dubai, UAE
Fire, safety & security systems integrator
  • Primary escalation point for LAN/WAN, Windows systems and network-security incidents across a multi-service operating environment.
  • Engineered FortiGate security policy, NAT, site-to-site IPsec and SSL VPN tunnels delivering secure inter-site and remote connectivity.
  • Deployed Zero Trust Network Access and hardened the remote-access architecture to enterprise security standards.
  • Built and managed AWS hybrid-cloud networking — VPC design, subnetting, route tables, security groups, and CloudWatch monitoring, alerting and log retention.
  • Implemented proactive monitoring with Zabbix, SNMP and Syslog, moving the team from reactive break-fix to pre-emptive fault detection.
  • Drove structured root-cause analysis on recurring network, endpoint and application incidents, reducing repeat-incident volume.
  • Authored SIRA security compliance reports and audit documentation underpinning regulatory certification.
Apr 2023 —
Jul 2023

Research Engineer — Wireless Communications & Machine Learning

Indian Institute of Technology (IIT) Patna — India
  • Captured and analysed RF spectrum data on USRP software-defined radio platforms across live wireless environments.
  • Executed RF measurement and signal-quality analysis including VSWR testing, directly transferable to telecom transmission-layer fault diagnosis.
  • Engineered FFT and spectrogram-based signal-processing pipelines in Python for real-time drone-signal detection.
  • Trained machine-learning classification models achieving 98.3% real-time accuracy in RF-based drone detection and classification.
Jun 2022 —
Sep 2022

Network Engineer

BSNL — Bharat Sanchar Nigam Ltd. — Kerala, India
National telecommunications carrier / ISP
  • Configured and validated OSPF, BGP and MPLS L3VPN, VLAN trunking and routing policy in carrier-grade service-provider environments.
  • Direct operational exposure to IP/MPLS core architecture, carrier networking and ISP service delivery, including circuit provisioning workflows.
  • Configured VoIP/PBX services and engineered QoS policy to prioritise and protect voice traffic across shared transport.
  • Analysed SNMP traps, NetFlow and Syslog telemetry within NOC monitoring platforms for proactive fault detection and escalation.
  • Contributed to SD-WAN trials evaluating hybrid MPLS and broadband transport for next-generation WAN architecture.
Apr 2021 —
May 2022

IT Support Engineer

Amy Fashions Online — Kerala, India
  • Supported endpoints, LAN/Wi-Fi connectivity and POS systems across retail and back-office operations.
  • Maintained user devices, printers, backup routines and core network infrastructure.
  • Supported website and online-sales platform operations, resolving connectivity and application issues.
03

Technical Skills

Networking

TCP/IPIPv4/IPv6LAN/WAN VLAN802.1QSTP/RSTP EtherChannelOSPFBGP EIGRPMPLS L3VPNHSRP/VRRP NATACLQoSSD-WAN

Data Centre

Rack & StackStructured Cabling Power DistributionUPS Systems Cooling & EnvironmentalCapacity Planning Asset ManagementDR & Continuity 24/7 Operations

Security

FortiGateSophos XGSIPsec VPN SSL VPNZTNAIDS/IPS Network SegmentationFirewall Policy Tailscale

Cloud & Virtualisation

AWS VPCEC2CloudWatch IAMMicrosoft AzureVMware vSphere Hyper-VProxmox VEHybrid Cloud

Automation & IaC

TerraformAnsibleDocker KubernetesPythonPowerShell BashGitREST APIs CI/CD

Systems & Storage

Windows ServerActive DirectoryDNS DHCPGroup PolicyRHEL/Ubuntu Dell PowerEdgeiDRACRAID NAS/SANVeeam

Monitoring

ZabbixSolarWindsGrafana DynatraceSNMPNetFlow SyslogWireshark

ITSM & Governance

ServiceNowManageEngineJira ITILSLA ManagementCMDB Runbooks

Enterprise Apps

SAP S/4HANASAP Business OneSAP HANA Microsoft 365Power BIDocuware DMS E-Invoicing

Vendors

CiscoHuaweiFortinet SophosArubaHP UbiquitiDellMicrosoft SAP

Languages

English — FluentHindi — Fluent Malayalam — NativeArabic — Reading & Writing
04

Projects & Home Lab

Enterprise Home Lab

A multi-node Proxmox VE cluster running Windows Server, Linux, virtualised firewalls and core network services — a continuous testbed that mirrors production before anything ships.

Dell PowerEdge R730 · Proxmox VE
FortiGate 140E · Cisco Catalyst · TrueNAS

Infrastructure as Code

Terraform and Ansible configurations automating VM provisioning, OS baseline hardening and repeatable environment builds.

Terraform · Ansible · Git

Container Platform

Docker and Kubernetes workloads covering cluster provisioning, service exposure, persistent storage and self-healing behaviour.

Docker · Kubernetes · Persistent volumes

EVE-NG CCNP Lab

A structured advanced-networking lab covering OSPF, EIGRP, BGP, HSRP/VRRP redundancy, MPLS and enterprise network service simulation.

EVE-NG · Cisco IOS · MPLS · BGP

RF Drone Detection & Classification

Software-defined radio and machine-learning pipeline delivering 98.3% real-time RF signal classification accuracy. Research work at IIT Patna.

USRP SDR · FFT · Spectrograms · Python

SAP HANA → Power BI Reporting

Automated management reporting on a read-only HANA connection, with every figure reconciled against SAP's own standard reports.

SAP HANA · Power BI · Calculation views
05

Certifications

CDCP — Certified Data Centre Professional EPI
Cisco CCNP Enterprise — ENCOR 350-401
Cisco CCNP Enterprise — ENARSI 300-410
AWS Certified Solutions Architect Associate
Microsoft Azure Administrator AZ-104
Fortinet NSE 4 Network Security Professional
06

Education & Recognition

2024
B.Tech, Electronics & Communications Engineering Cochin University of Science and Technology (CUSAT), Kerala
2021
Diploma, Electronics & Communications Directorate of Technical Education, Kerala
Recognition
IEEE Hackathon — 1st Place, 2023 L&T Techgium — National Finalist, 2023 Microsoft Insider Program F1 in Schools UAE TEDx CUSAT IEEE Member Curation Head, SEDS CUSAT